1. Do your vehicles have Wi-Fi or onboard entertainment?
No, our vehicles do not include Wi-Fi or entertainment screens. We focus on a comfortable, safe, and distraction-free ride.
2. Are food or drinks allowed inside the vehicle?
We request passengers to avoid eating inside the vehicle. Drinks with secure lids are allowed.
3. What should I do if I cannot find my driver?
You receive the driver’s name, phone number, and vehicle details before pickup. Contact them directly or reach support.
4. Can I request extra luggage space?
Yes, mention oversized luggage during booking. We will assign a larger SUV or van.
5. Do you provide booster seats for children?
Yes, booster seats are available on request. Share the child’s age at booking.
6. Are your drivers familiar with Disney Resort routes?
Yes, our chauffeurs travel to Disney daily and know the best routes and shortcuts.
7. What if my luggage takes longer than expected?
We offer a reasonable grace period and track your flight continuously.
8. Can the driver make a quick stop on the way?
Yes, short stops can be arranged if requested in advance.
9. Do you offer transportation between different Orlando airports?
Yes, we provide transfers between MCO, SFB, and regional airports.
10. What happens if my flight arrives early?
We track your flight and adjust the pickup timing automatically.
11. Can I request a quiet, no-conversation ride?
Yes, simply inform the driver at the beginning of your ride.
12. How many bags can SUVs or vans hold?
SUVs hold 5–7 bags; vans carry more. Mention strollers or equipment earlier.
13. Do your vehicles have phone chargers?
Most vehicles include USB charging ports. Bring your own cable.
14. Will I receive driver details before pickup?
Yes, you receive the driver’s name, phone number, and vehicle details earlier.
15. Can I book a ride at the last minute?
Yes, based on availability. Booking earlier is recommended.
16. Do you provide transportation to Airbnbs?
Yes, we offer door-to-door service to all vacation rentals.
17. How early should I schedule airport pickup?
For international flights, book 3–3.5 hours before departure.
18. Are toll charges included?
Most tolls are included. Any additional tolls will be informed in advance.
19. Do vehicles have space for strollers or wheelchairs?
Yes, SUVs and vans can accommodate mobility equipment.
20. Can I bring my own child seat?
Yes, you can bring and install your own car seat.
21. Will I get a direct driver contact number?
Yes, direct contact details are shared before pickup.
22. Is there an extra charge for oversized luggage?
Oversized items may need a larger vehicle. We inform beforehand.
23. Do you offer discounts for round-trip bookings?
Yes, round-trip bookings include special discounted pricing.
24. What vehicle models are used?
We use Chevy Suburban, GMC Yukon XL, and Ford Vans — not luxury brands.
25. Do you provide bottled water?
No, bottled water is not provided. You may bring your own sealed beverage.
26. Are the vehicles equipped with strong AC?
Yes, all vehicles have powerful air conditioning suitable for Florida weather.